FAQs

1. What materials are Scoobro products made of?

All Scoobro accessories are made from high-quality, pet-safe, and non-toxic materials. We carefully select durable fabrics, metals, and plastics to ensure your dog’s safety and long-term comfort.

2. Are Scoobro bowls, leashes, and collars durable?

Yes! Every product is tested for durability. Our feeding bowls resist wear and scratches, and our leashes and collars are designed to withstand pulling, tugging, and everyday adventures.

3. How do I clean Scoobro products?

  • Feeding bowls: Easy to wash with warm, soapy water or dishwasher safe (check product label).

  • Leashes, collars, and harnesses: Wipe clean with a damp cloth or hand wash for stubborn dirt.

  • Toys: Washable with mild soap, rinse thoroughly, and air dry.

4. Do you offer products for all dog sizes?

Absolutely! Scoobro designs accessories for small, medium, and large dogs. Product pages indicate size recommendations to ensure a perfect fit for your dog.

5. Are Scoobro products safe for puppies?

Yes. All Scoobro products are pet-safe and designed for dogs of all ages, including puppies. Always supervise your dog during play and follow size recommendations.

6. What is your shipping policy?

Scoobro currently ships with fast and secure delivery. Orders are processed promptly, and tracking information is provided for every shipment.

7. What is your return and refund policy?

We want every dog and owner to be happy. If you are unsatisfied with a product, you can return it within the timeframe specified in our Return & Refund Policy. Refunds are processed quickly once the product is received.

8. How can I contact Scoobro for support?

You can reach us anytime at support@scoobro.store. Our team is happy to assist with questions about products, orders, or general inquiries.

9. Do you have a warranty on your products?

Yes. Scoobro products come with a limited warranty against manufacturing defects. Details can be found in the warranty section of each product page.

10. Can I track my order?

Absolutely! After your order ships, you will receive tracking information via email so you can follow your package every step of the way.